Appeals
Employees and employers, if you don’t agree with a decision Paid Leave Oregon makes, you have the right to appeal it by asking for a hearing to review the decision.
You can ask for an appeal in 2 ways:
1. Log into your Frances Online account.
- Employees: select your current claim and file an appeal.
- Employers: select the item you would like to appeal and file your appeal.
2. Mail your hearing request to:
Attn: Hearings - Paid Leave Oregon
Oregon Employment Department
875 Union St. NE
Salem, OR 97311
If you have questions about how to file an appeal or need help filing your appeal, you can contact us.
Contact us
What happens next?
- Paid Leave will send your appeal to the Office of Administrative Hearings. The office will schedule a time and date for your hearing, which will be over the phone. They will mail you this information and instructions on how to call in. If you can’t use your phone, you can request an accommodation.
- You can send more information or documents at any time between your initial appeal application and your hearing. You can upload them to Frances Online and send them directly to the Office of Administrative Hearings. Their contact information will be in the letter you receive from them.
When will I receive a decision?
- The judge will create a final order. A final order is their decision on your appeal. The Office of Administrative Hearings (OAH) will mail the final order to you within 2 weeks.
- The judge’s decision will be final 60 calendar days after they mail it.
Contact OAH
What if I need an accommodation?
The Oregon Employment Department is an equal opportunity agency. The department provides free help so you can use our services. Some examples are sign language and spoken-language interpreters, written materials in other languages, large print, audio, and other formats. To get help, please call 833-854-0166 (toll free). TTY users call 711.
What if I can't file my appeal on time?
Employees have 60 calendar days and employers have 20 calendar days to file an appeal.
If circumstances outside your control prevent you from filing your appeal on time, Paid Leave will accept and process your late appeal. Paid Leave can’t decide if your reason for filing late is for good cause, which means for a good reason. The Office of Administrative Hearings has a law judge that reviews all late appeals. This judge will decide if you had a good reason for filing your appeal late.
