Report fraud
Employees and employers, learn how to report fraud.
How to report fraud
Use this online form to report fraud.
If you have information about fraudulent claims, we want to know about it. We review every tip that we receive. The more information you can give us, the more it will help us investigate. Confidentiality laws keep us from sharing the results of any investigation based on the information you provide, but we do appreciate your help.
- If you are a claimant who reports fraud on your claim:
- We will put a stop on your claim if we find signs of potential fraud.
- We will not pay benefits until we can verify your identity and make sure that you, and not anyone else, will get your money. The investigation may take some time and may delay your benefit payments.
- If you haven’t filed a claim, we will correct our records so the fraud doesn't affect any future claim you may file.
If you think someone has stolen your identity, we encourage you to report identity theft to your local police department and other federal agencies. You can find a step-by-step guide at the Federal Trade Commission’s website at identitytheft.gov.
Here are some tips on how to protect yourself from identity theft:
- Check your credit report for suspicious activity or lines of credit that you didn’t open.
- Use unique passwords or PINs for your accounts. If you have reused passwords or PINs, change them. For sites that use secret questions, make sure you use different questions and answers.
- For all websites you visit, check that the web address is the correct one.
- Don’t click on links in emails or texts before making sure they are secure.
- Check to make sure your payments arrive on time.
- You can check your claim quickly using Frances Online. If something doesn’t look right, contact us right away.
- If you receive a payment in a format that you didn’t expect, contact us right away. One example is receiving a prepaid debit card in the mail that you didn’t request when you have been receiving weekly electronic deposits.
- Contact your financial providers (banks and credit card companies) to let them know about purchases or other types of transactions that you didn’t make.
- Freeze your credit, which restricts access to your credit report. The federal government has a guide on how to freeze your credit at usa.gov/credit-freeze.
- Notify the Office of Inspector General, at oig.ssa.gov/report, if someone other than you has used your Social Security Number (SSN).
- Contact the IRS to report the identity theft and tell them that someone used your SSN to file a fraudulent paid leave claim. Visit the IRS website to learn how to file your taxes after paid leave fraud or identity theft.
- If you received an incorrect 1099-G due to fraud, work with a tax professional or follow IRS instructions to file your taxes.
Common questions
If someone filed a Paid Leave Oregon claim in my name, what personally identifiable information did they steal?
Because Paid Leave Oregon didn’t release your personally identifiable information, we don’t know how much of your information was stolen. What we can tell you is that a Paid Leave claim requires the following information, so whoever filed the claim probably used these.
- A full legal name
- Date of birth
- Social Security Number (SSN) or Individual Tax Identification Number (ITIN)
- Contact information, such as a phone number, email address, physical address, and mailing address
How was my personally identifiable information stolen?
Paid Leave Oregon didn’t release your information, so we don’t know how or where someone stole your information.
How do I get more information about what is happening with my identity theft investigation?
We understand how stressful it can be when your identity is stolen. However, we can’t share details of the investigation with you. We don’t want to tip off the people committing fraud about how we identify and investigate these incidents. In addition, law enforcement may use the information to investigate or prosecute crimes, and we don’t want to hurt their investigation. We will continue investigating to find the person responsible. Then we will try to recover stolen benefits, prosecute when possible, and refer the case to law enforcement when appropriate.
Is this related to a publicized data breach?
Unfortunately, identity theft is an ongoing challenge. We can’t link any one case of identity theft to a specific breach or attack.
Still have questions?
